Most businesses I talk to are using AI like this:
- Writing emails with ChatGPT
- Copilot in Word or Excel
- Generating social media content
It’s useful, but it’s personal productivity. Not business workflows.
Here’s a simple automation I built for a small travel business where AI actually works inside the workflow.
Every time a customer sends a request:
- Email lands in the inbox
- AI classifies it: transfer, tour, or other
- It gets routed to the right path
- For standard transfer requests, AI sends a reply automatically
- The team gets notified that email was sent, nothing missed
They’re saving hours every week.
If you’re curious whether something like this makes sense for your business, send me a message.